Terms and Conditions

Effective Date

26 March 2025

1. Definitions

1.1. "Carpeep Ltd" refers to carpeep.co.uk, a UK-registered company (Company Number: 16344011) providing online car history reports.
1.2. "User" or "You" means any individual or entity using our website or services.
1.3. "Report" refers to the car history check document generated by Carpeep Ltd.
1.4. "Website" refers to www.carpeep.co.uk and any associated platforms.

2. Use of Services

2.1. Carpeep Ltd provides car history reports for vehicles registered in the UK based on publicly available and third-party data sources.
2.2. Reports are accessible online and delivered digitally upon completion of payment.
2.3. You must be at least 18 years old to use our services.

3. Accuracy of Information

3.1. Carpeep Ltd strives to provide accurate and up-to-date information; however, we cannot guarantee the completeness or accuracy of data due to reliance on third-party sources.
3.2. Reports are for informational purposes only and should not replace professional advice or inspections.

4. Payments and Pricing

4.1. All prices are listed in GBP (£) and include applicable taxes unless stated otherwise.
4.2. Payment must be made in full before accessing the report.
4.3. We accept payment through secure third-party processors. Carpeep Ltd does not store payment details.
4.4. Pricing may vary or change at our discretion.

5. Refunds and Cancellations

5.1. Due to the digital nature of the service, refunds are not available once a report has been generated, except in cases of technical errors caused by Carpeep Ltd.
5.2. If you believe there is an issue with your report, please contact us at support@carpeep.co.uk within 14 days of purchase.

6. Intellectual Property

6.1. All content on the Carpeep Ltd website, including but not limited to logos, trademarks, and text, is owned by or licensed to Carpeep Ltd.
6.2. Users are granted a non-exclusive, non-transferable licence to access reports for personal use only.
6.3. Reproduction, distribution, or resale of Carpeep Ltd reports or materials is prohibited.

7. User Responsibilities

7.1. You agree to provide accurate and complete information when requesting a report.
7.2. You must not misuse the website, including but not limited to attempting unauthorised access or introducing malicious software.

8. Limitation of Liability

8.1. Carpeep Ltd is not liable for any loss or damages, including financial, arising from the use of our services or reliance on the reports.
8.2. We do not guarantee the availability of the website or services at all times.

9. Third-Party Links

9.1. The Carpeep Ltd website may include links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or services of these third parties.

10. Privacy Policy

10.1. Your personal data is processed in accordance with our Privacy Policy. By using our services, you consent to this processing.

11. Governing Law and Jurisdiction

11.1. These Terms and any disputes arising from your use of Carpeep Ltd services are governed by the laws of England and Wales.
11.2. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Amendments to Terms

12.1. Carpeep Ltd reserves the right to update these Terms at any time. Changes will be effective immediately upon posting on the website.
12.2. Continued use of the website or services after changes constitutes acceptance of the updated Terms.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:
Email: support@carpeep.co.uk