The truth about data guarantees on car history checks

14 December 2025
10 min read

If you've looked at car history checks in the UK, you've seen the big badge: £30,000 Data Guarantee. But here's the uncomfortable truth: these guarantees are almost never used, rarely claimable, and largely theoretical.

The truth about data guarantees on car history checks

If you've looked at car history checks in the UK, you've seen it everywhere.

Big badge. Big number.

"£30,000 Data Guarantee."

It's meant to make you feel safe.

It's meant to signal confidence.

It's meant to justify paying more.

But here's the uncomfortable truth most sites won't tell you:

These guarantees are almost never used, rarely claimable, and largely theoretical.

Not because people are getting paid quietly. But because the structure of these guarantees makes successful claims extremely unlikely in the first place.

Let's unpack what's really going on.

✓ Important Context

Car history reports themselves are highly accurate. They pull from established industry databases and are trusted across the motor trade. Incorrect data is rare.

The issue isn't accuracy. It's how guarantees are marketed and how they change buyer behaviour.


What These Guarantees Actually Claim to Cover

Most UK car history companies say their paid reports come with a "data guarantee" covering major issues such as:

  • Outstanding finance
  • Insurance write-off status
  • Stolen vehicle records

On paper, this sounds reassuring.

In reality, it's far more limited than most consumers realise.

❌ What They Don't Cover

These guarantees do not cover:

  • Mileage discrepancies
  • Mechanical issues
  • Incorrect ownership counts
  • Imports or exports
  • Most DVLA descriptive data

A car history report is a snapshot in time. As vehicles change, records update. That doesn't make the data unreliable, it simply reflects how the real world works.


The Headline Number Is a Marketing Number

The £30,000 figure is not a promise.
It's a maximum theoretical cap, not an expected outcome.

Even if a claim were valid (which is rare), payouts are typically:

  • Limited to the lower of the car's value or the cap
  • Further reduced depending on the type of issue
  • Subject to internal valuation formulas

But more importantly, this framing misses the real point:

Large data guarantees don't make reports better. They make people pay less attention. When buyers believe a headline promise protects them, they're more likely to gloss over the details that actually matter.


Why Claims Rarely Succeed

To even be considered, buyers usually must prove all of the following:

  • The check was run before purchase
  • The buyer personally paid for the check
  • VINs matched across the car, V5C, and report
  • The seller was the registered keeper
  • The sale happened at the keeper's address
  • Seller ID was verified
  • A signed receipt was obtained
  • Payment was traceable
  • The price paid was "reasonable"
  • The issue was reported within strict time limits

Miss any one of these steps and the guarantee can be void.

📄 The Fine Print Problem

Most buyers don't even know these conditions exist.

They're buried in long terms pages that almost no one reads.

This isn't accidental.


The Silent Part No One Talks About

If these guarantees were genuinely useful, you would expect:

  • Published claim statistics
  • Clear claim instructions
  • Real consumer case studies
  • Transparency around payouts
🔇 What You Actually Find

Instead, what you find is silence.

  • There are no meaningful public records of successful consumer claims.
  • No testimonials.
  • No "we paid out £X last year" disclosures.

Even long-standing industry players rarely mention actual outcomes.

That tells you everything you need to know.


So Why Do These Guarantees Exist?

Because they sell.
A large number feels comforting.
It creates perceived safety.
It helps one site look "better" than another.

Guarantees encourage people to skim. They shift focus from reading details to chasing a headline number. That's the marketing trick, not protection.


Why Carpeep Takes a Different Approach

At Carpeep, we deliberately chose not to compete on flashy guarantees.

Not because data accuracy doesn't matter.

But because confidence should come from clarity, not fine print.

✓ The Carpeep Approach

Our focus is on:

  • Reliable, established data sources
  • Cross-checking for inconsistencies
  • Flagging gaps instead of masking them
  • Clear language without fear-based disclaimers
  • Helping buyers avoid bad cars before money changes hands

We'd rather help you walk away from a risky car than sell you a promise you'll probably never be able to use.


The Hard Truth About Guarantees

Key Takeaways

  • A guarantee only matters if you understand it
  • A guarantee only matters if you can realistically claim it
  • A guarantee only matters if it works without legal gymnastics

Most "data guarantees" fail all three.

They're not there to protect you.

They're there to reassure you just long enough to click "Buy".

The real protection isn't a number on a webpage.

It's accurate data.

Clear signals.

And knowing when to walk away.

The smartest approach is balance. Use a car history report to reveal what can't be seen, and your own judgment to assess what can. One complements the other. Neither replaces common sense.

At Carpeep, we believe the best guarantee isn't £30,000 written in bold.

It's not needing one at all.

Share this article

Before you buy a car, get a Car History Check

Instantly uncover any hidden finance, write-off history, theft markers, or mileage issues. All in one clear report.

Get Your Vehicle Report – £12