Privacy Policy
Last updated: 14 November 2025
We keep things simple: we only collect what we need to provide your vehicle reports, and we keep it secure. 🔒
1. Information We Collect
We collect only the information necessary to provide our vehicle history check services:
Personal Information
- Email Address: To deliver your report and send important service communications
- Vehicle Registration Number: To generate the comprehensive history report you've requested
- Payment Information: Processed securely through our third-party payment provider. We do not store your full card details
Technical Information
- Usage Data: IP address, browser type, device information, and pages visited
- Cookies: Small files stored on your device to improve functionality and user experience
2. How We Use Your Information
Your personal data is used exclusively for the following purposes:
- • Service Delivery: To generate and deliver your vehicle history report instantly
- • Customer Support: To respond to your queries and provide assistance
- • Payment Processing: To complete transactions securely
- • Service Improvement: To analyse usage patterns and enhance our platform
- • Marketing Communications: To send occasional updates about our services (you can opt out at any time)
- • Legal Compliance: To comply with legal obligations and prevent fraud
3. Data Sharing and Disclosure
We respect your privacy and do not sell your personal information to third parties. However, we may share your data in limited circumstances:
Service Providers
Trusted third-party companies that help us provide our services (payment processors, email delivery, data storage). These providers are contractually bound to protect your data.
Data Sources
We access official UK databases (DVLA, insurance companies, finance providers) to compile your vehicle report. Your registration query is submitted to these sources.
Legal Requirements
When required by law, court order, or to protect our rights, property, or safety.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction:
- ✓ SSL/TLS encryption for all data transmission
- ✓ Secure payment processing through PCI DSS compliant providers
- ✓ Regular security audits and vulnerability assessments
- ✓ Access controls limiting data access to authorised personnel only
- ✓ Secure data storage with encrypted databases
While we take every precaution to protect your data, no internet transmission is 100% secure. We cannot guarantee absolute security but are committed to safeguarding your information.
5. Your Rights Under UK GDPR
Under UK data protection law, you have the following rights:
Right to Access
Request a copy of the personal data we hold about you
Right to Rectification
Request corrections to inaccurate or incomplete information
Right to Erasure
Request deletion of your personal data (subject to legal obligations)
Right to Object
Object to processing of your data for marketing purposes
Right to Restrict
Request restriction on how we use your data
Right to Portability
Request transfer of your data to another service provider
To exercise any of these rights, please contact us at contact us. We will respond to your request within 30 days.
6. Cookies and Tracking
We use cookies to enhance your experience on our website. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Understand how you use our website to improve functionality
- Keep your session secure and prevent fraud
- Provide relevant content and improve user experience
You can control cookies through your browser settings. However, disabling cookies may limit certain features of our website.
7. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy:
- • Transaction Data: Retained for 7 years to comply with UK tax and accounting requirements
- • Vehicle Reports: Stored for customer access and regulatory compliance
- • Marketing Data: Retained until you opt out or request deletion
8. Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:
- • We will post the updated policy on this page
- • The "Last Updated" date at the top will be revised
- • For significant changes, we may notify you via email
Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Questions About Privacy?
If you have any questions or requests regarding this Privacy Policy, please email us at contact us
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection authority.